It is important that we find the right telecoms solution for your business, ensuring that you end up with a reliable, cost-effective solution that allows you to communicate effectively with the outside world. Here at INDIGO IT we don’t just do phones, we support the whole business, so if you have a problem we can help, even if it’s not with something we supplied
We manage your Telecoms
You manage your Business
Our Microsoft Teams Integration links your business 365 account directly into our Hosted VOIP System. With our Direct Routing, you can upgrade the users you choose to Teams Users while leaving users that don’t need it on the normal system. Our Teams users still have handsets where they can pick up calls at their desk but they also have Teams accounts synced to their number so they can pick up calls from their DDi’s and Hunt Groups live on their PC or laptop.
Every INDIGO IT customer gets a free 30-minute Disaster Recovery build with one of our engineers. This is a plan that you can activate at a moment's notice using our Mobile App. The whole company's telecoms will instantly switch to your DR plan and customers will get the exact same experience, even if they are calling mobiles
Hosted & VOIP
VOIP (HD)
Reliable telecoms & HD VOIP systems to meet the needs of your business today & in the future, all covered under a 99.999% uptime
Telephone Systems
Our systems come with all the features you would need at no extra cost including queuing, voice mail to email and a custom DR app
5 Devices per user
Every user on our system can have up to 5 devices, so a phone in the office and at home with a mobile app while on the move are all included
Groups and Teams
With INDIGO IT you get as many groups as you need all included in the license fee, so you can route your calls the way your business needs
Time of DAy Rules
Your system will be setup with your opening hours and days, automatically routing your customers to the right place every time. With our voicemail to email service for when you're closed
Mobile Users
With INDIGO IT mobile apps and diverts combined, our system will try and call your mobile app first. If you're not logged in, the system will automatically call your mobile number, so you always get your calls
Customer Portal
With our portal setup, you can manage your system as well as see your recordings all in one place. You have reporting and wallboards available here too
Personalized Menus
Record and upload your menus audio so your customers get a customized experience. You can even queue ten people for free so you wont miss a call ever again
Play Video
Call Recording System
Our Call Recording Portal can store calls for up to 7 years with both mobile app access and portal access. We offer voicemail to email as well as handset-based access. We can record calls to landlines, mobiles and Teams, all in one place
All UK Non Geographic numbers are available at the UK’s best rates available. 0800, 0845, 0870, and many more. We also offer free porting if you want to bring on new numbers
All UK Geo Numbers are available for any location free with our systems. We can also point the calls to any UK number and queue them in the cloud at no extra charge
Tremendously clever , slick , knowledgeable service, lightning response a fabulous IT and Telecoms company, used exclusively for 20 years plus. Thoroughly recommended !
Great service when you really need it. Someone is always available on the phone and they really know their IT. Thanks for making a real difference to our business.