Business 
IT Support

Traditional IT Support, Hardware & Infrastructure that your business can depend on

Business IT Consultancy

Experts in our field, we offer fresh thinking, plain speaking IT advice you can trust

Business 
Cloud

The latest, cost-effective cloud-based technology to add flexibility to your systems

Business Telecoms

Reliable telecoms & VOIP systems to meet the needs of your business today & in the future

Business Connectivity 

We supply & support all types of connectivity, networks & firewalls. Whatever your business needs


365 is better than ever!!

Hybrid Windows for a hybrid world. Windows 365 streams your personalized apps, settings, and content streamed from the Microsoft cloud to any device, giving you and your organization the ability to be more agile and productive. Welcome to your Windows 365 Cloud PC.

favicon-indigo-v1 IT Support

Traditional IT Support, Hardware & Infrastructure that your business can depend on

Our friendly and approachable team of highly skilled engineers offer a host of traditional IT services tailored to the specific needs of each client’s business

We take away the burden of IT, ensuring that systems are well-maintained and monitored for faults

Your Consultation is on us

  • IT Support
  • Hardware
  • Infrastructure
  • Project Support
  • System Implementations

INDIGO IT is an IT support company offering a complete range of services, from advice to installations and ongoing maintenance. Our core value as an outsource support company is that we “own the problem”

The primary focus of the support offerings is to maintain the health and availability of our client’s network. We would hope to become an outsource extension of your organisation and will offer advice on best practice and look at providing you with appropriate solutions to any IT related business issues you may have.

The support services we offer are designed to cover all aspects of IT support in an organisation and can be tailored to provide services with no in-house IT resource or to complement existing IT teams. Client satisfaction is the key which is why we do not tie clients into lengthy agreements. All of our support contracts come with a simple one month notice period.

Our Support Packages

Smart Source
Remote

5 Users Included
£ 150
00
Per Month
  • Telephone Hotline support
  • Remote access to systems
  • Monitoring of critical services like backup, security, antivirus
  • On-site maintenance visits
  • Whole Network Support
  • UK Based Senior Engineers

Smart Source
Plus

5 Users Included
£ 250
00
Per Month
  • All of Smart Source Remote
  • Inclusive onsite support
  • Inclusive DR Consultations
  • Inclusive DR Management
  • Free 4G/5G fail-over deployment
  • Dedicated IT Engineer

Smart Source
Premium

Subject to Survey
£ TBC Per Month
  • All of Smart Scource Plus
  • Full Hardware Adoption
  • Hardware Replacements
  • Dedicated IT Manager
  • Dedicated onsite days
  • One monthly price for all your IT and Telecoms

favicon-indigo-v1 Cloud Solutions

The latest, cost-effective cloud-based technology to add flexibility to your systems
 

The emergence of cloud technology presents new opportunities to leverage the benefits of moving IT systems into a hosted model

We offer a range of cloud-based solutions and work with our clients to ensure that the solutions put in place meet their objectives and actually work

Our cloud-based backup service provides off-site protection for critical data out of the box. We can set up and then monitor the service going forward to ensure critical data is protected. Cloud-based storage provides a low-cost solution with the peace of mind that your data is available when required

favicon-indigo-v1 Cloud Desktop

favicon-indigo-v1 Anti-Virus

favicon-indigo-v1 Microsoft 365 

favicon-indigo-v1 Hosted Exchange Email

favicon-indigo-v1 Hosted Telecoms

favicon-indigo-v1 Microsoft Azure

favicon-indigo-v1 Cloud Desktop

INDIGO IT’s cloud-based desktop system provides your business with a fully hosted desktop solution, allowing you to work on your PC from any connected location. All of your familiar applications are made available in the cloud from a single common desktop. Ideal for businesses who rely on remote workers, this technology is robust and reduces the need to regularly invest in the latest desktop or laptop PCs

Consultancy

Experts in our field, we offer fresh thinking, plain speaking IT advice you can trust. We provide a range of consultancy based services to ensure that your investment in IT meets the needs of your business, both today and in the future

At INDIGO IT we are passionate about technology. Our consultants always try to avoid technical speak and explain our proposition in terms with which the customer is comfortable. Our approach is to gain an understanding of our client’s business needs and provide the appropriate IT solutions with which to meet that need. Our considerable experience in the world of IT and Telecoms allows us to work with our clients to find a solution that fits, rather than a one solution fits all approach

Types of Consultancy 
  • Full system reviews
  • IT strategy
  • Outsourced IT management
  • Solution design
  • Best practice advice

What Does an INDIGO IT Consultant Do? 

 
First, we offer a free consultation where we get an overview of your need or project. Next, we will assign the team member best suited to your project – we have Consultants and Engineers available for this 
 
Our initial engagement with a client will usually involve a full review of existing systems alongside an in-depth discussion on business processes. This information is fully documented alongside our recommendations for improvements to make your systems more robust, secure, and efficient. Gaining an in-depth understanding of your business and your requirements forms the building blocks for us to put together an IT strategy on your behalf. It doesn’t stop there; we continue to work with our clients to adapt the strategy so that it develops with the changes in their business experiences. In today’s world, IT is a necessity and IT costs money, so ensuring that the right strategy is in place to cater for technical requirements is critical for any business

 

Consultations Create Cost Savings & Better Value  

Whilst businesses often ensure that they have an effective IT support resource, they regularly rely on a key individual within the organisation to take overall responsibility for IT. This can result in that person spending considerable amounts of their valuable time worrying about IT systems which are often not their primary area of expertise. In this scenario, outsourcing provides the most cost-effective solution, so why not use one of INDIGO IT’s experienced IT Managers to take over the burden of IT within your business, leaving you free to concentrate on what is important to you and your business

Keeping up to date with technology is not easy, as the world of IT moves at an alarming rate. Our consultants are passionate about IT. To ensure that they have a good understanding of all the latest developments, we are constantly updating our knowledge base. This allows us to offer you expert advice on current best practices to ensure that you are making the most of your IT investment

Connectivity

 

Connectivity is becoming the lifeline of any business, with an increasing number of businesses relying on fast and dependable connections to operate and communicate

A dedicated full-fibre connection to your premises can increase productivity and will give your business a clear advantage over your competitors

 
Types of Connectivity 
  • Leased Lines
  • FTTP & FTTC
  • 4G & 5G Connectivity 
  • ADSL & PSTN 
  • Gigabit Connections
  • LAN and Managed Routers

Leased Lines  

leased Line is a private telecommunications circuit between two or more locations provided according to a commercial contract. It is sometimes also known as a private circuit, and as a data line. Typically, leased lines are used by businesses to connect office locations with high priority connectivity. With most businesses moving to cloud-based systems, internet access is becoming a business-critical service and as a result, the number of businesses in need of Leased Lines is rapidly increasing. 
 
FTTC & FTTP

Whilst FTTP is a pure fibre optic delivery method, FTTC is a blend of copper and fibre optic cables. Fibre to the Cabinet (FTTC) uses fibre optic cables right up to the street cabinet, and then a copper line (telephone), known as a PSTN line, to connect the cabinet to the premises, be it your home or your business

Cyber Security 

Cyber Security Certificate 

What do Cyber Security Certificates do?   

Security Certificates come in all shapes and sizes, ranging from Cyber Essential for SME’s, IASME for government suppliers, and NIST/CIS20 for large businesses. Getting a certificate will show your customers and prospects that their data and operations are safe with you 

How much work is involved?

Your business will have very little to do. You will receive a report with a number of risks to your business, and if the risk is low enough you will be issued a certificate or if it’s high you will have to address these risks before you are issued with the certificate

Firewalls and Hardware Security

Hardware Security  

Having the right firewall is one of the most important things to consider. Even with homeworkers working offsite all of the important information can still be protected by locking down one location

Are Firewalls expensive?

In a word no, they cost very little in comparison to most of your IT network. Firewalls are built into most home routers but are rarely strong enough for a business. A business has a lot to lose if the wrong person gets through their security, so spending a small amount to protect a large amount often makes sense


Your Consultation is on us

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