IT Support

Your fast track to stress and headache free IT.

"The Indigo Team have been supporting Roast & Ground for all things IT related for many years. They are knowledgeable, responsive and great to work with. Highly recommend."
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Catherine Gray
Trustpilot Review

What could exceptional, stress-free IT do for your business?

IT is the cornerstone of your business’s success and when it goes wrong, it’s not just a frustrating pain, it hurts your growth and customer relationships. We’re here to do more than get IT out of your way; we also get it propelling your business forward! Here’s how:

Lightning-Fast Support

We pickup the phone within 5 seconds on average to get your team back on track. Our helpdesk team are as fast as cheetahs!

Limitless IT Support

You'll have unlimited access to our IT helpdesk team from 8am to 6pm; on our Enterprise plan, you'll have a friendly voice ready to help 24/7. We offer unlimited on-site calouts in our Professional and Enterprise packages too.

Improved Reliability and Performance

Wave goodbye to downtime and slow speeds that get in your team's way. Our expert team harnesses AI technology to monitor and optimise your work devices in real time.

A Business Lifeline at no Extra Cost

Data backup and recovery comes as standard in our IT support packages. Your data is the lifeblood of your business; we won't charge you extra for this crucial lifeline.

What Makes INDIGO IT's Support Different?

Firstly, we don’t charge you sneaky extras for the essentials that are really needed for a secure, smooth-sailing IT experience. We focus on quality and making a difference for you right from the start. Here’s how we’re different: 

Increased efficiency

We'll help your team to make the most out of every day, hour, and minute with reliable systems optimised for performance. We help you claw back the time you've been losing to sub-par IT and channel it into better outcomes for you and your customers.

Cost savings

Aside from saving you headaches, we'll help you to maximise the ROI that you get from your IT across the board. With less downtime and risks hindering your business, we'll get your IT working to top-up your bottom-line.

Expert, Friendly guidance

With INDIGO IT, you'll always reach a friendly voice, an expert who will go the extra mile for you. You won't be waiting long at all until one of our friendly IT technicians is by your side.

Lightning-Fast Response Times

We pickup the phone within 5 seconds on average; after all, why give IT issues the time of day? Aside from 24/7 support on our Enterprise package, our other packages offer support from 8am to 6pm, that's a little extra time for making sure you're taken care of.

“We have a long standing relationship with Indigo IT. They can always be relied on to deliver solutions.

Indigo IT meet all our company’s information and communication requirements.”

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Kevin Edgar
Director
Indigo IT team

Proactive monitoring

Stay ahead of potential issues with our 24/7 proactive monitoring. We'll identify and resolve problems before they can impact your business, ensuring continuous operations and minimising downtime across the board.

Help desk support

Our responsive help desk is here to assist you with any technical issues. From troubleshooting to software support, our team is just a call or click away, ready to provide fast and effective solutions. We also turn frustrations into smiles!
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Device and email security

We'll install antivirus and email filtering solutions across your user accounts and devices to keep you secure from prying eyes seeking ill-gotten gains.

Data backup and recovery

Get daily backups for your Microsoft 365 or Google Workspace environment. When needed, we'll be able to restore your data quickly and reliably.

Our IT Support Service Features

Exceptional IT for your business takes an exceptional team and an IT support package that goes beyond what most IT providers are offering. And that’s exactly what we do; from cyber security measures to 24/7 device monitoring and lightning-fast helpdesk support, our team will have your team’s back. 

Guiding your journey to seamless, simplified, and secure IT

1: Let's connect

We're eager to meet with you to discuss your specific challenges and goals. From the outset, we'll provide valuable insights and tailored solutions to address your needs.

2: We'll Plan

If you like us and what we can offer, you can choose a package that suits you and we'll get everything ready to support you.

3: Onboarding

Smooth, secure, and stress-free, that's our policy! We'll onboard your IT systems and your team and just like that, your IT will be supported by our team.

4: You're Covered!

Not just by the IT support you need, but the IT support that you deserve. We'll take care of everything in the background while you do what you do best. If tech troubles strike, we'll set things right, pronto.

Meet Matt, Managing Director of INDIGO IT

Making Great IT Personal and Accessible

Matt is passionate about technology and helping businesses to thrive with it. If your tech is in a tangle, he’d love to help you. Whether it’s tricky tech, cyber security, or transforming your business’s IT to achieve your goals, Matt can offer clear guidance, free from the technobabble. Ready to make headway to exceptional IT? It all starts with an informal conversation!

Matt