Insights
Accessible and actionable insights for your business.
Insights from INDIGO IT

AI Agents and Cyber Security: What Businesses Need to Know
Artificial intelligence is quickly moving beyond simply answering questions. For the last few years, most businesses have experienced AI…

IT Support SLAs Explained: Response vs Resolution, and What ‘Good’ Actually Looks Like
Every IT company’s website promises rapid response times, and if you’re comparing providers you’ve probably noticed the numbers are…

‘Microsoft Backs Up Your Data’ – The Microsoft 365 Myth That Could Sink Your Business
Ask most business owners whether their email and files are backed up, and the answer is some version of “it’s in Microsoft 365, so yes.” It’s…

Cyber Essentials vs Cyber Essentials Plus: What They Cover, What They Cost, and Which You Need
If a client questionnaire, a tender document or an insurance renewal has just told you to get Cyber Essentials, you have two immediate…

How to Switch IT Providers Without Downtime (What Your Current MSP Won’t Tell You)
Here’s the truth your current provider benefits from you not knowing: switching IT companies, done properly, involves no downtime for your…

Secure File Sharing with Clients: Beyond Email Attachments
Professional firms send their most sensitive material in the least secure way available: as email attachments. Contracts, accounts, personal…
Meet Matt, Managing Director of INDIGO IT
Making Great IT Personal and Accessible
Matt is passionate about technology and helping businesses to thrive with it. If your tech is in a tangle, he’d love to help you. Whether it’s tricky tech, cyber security, or transforming your business’s IT to achieve your goals, Matt can offer clear guidance, free from the technobabble. Ready to make headway to exceptional IT? It all starts with an informal conversation!