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Managed IT support and cyber security

IT support for charities and not-for-profits

Your technology should help people deliver your mission. When systems are unreliable or difficult to manage, staff time and limited budgets are drawn away from the work your organisation exists to do.

A volunteer painting a community street mural
20+

20+ years supporting local businesses

Cyber Essentials Plus certified

1

One fixed monthly cost per user

Based in Camberley

Charities and not-for-profits

INDIGO IT provides managed IT support and cyber security for charities and not-for-profit organisations across Surrey, Hampshire and Berkshire. We help you make considered technology decisions, protect sensitive information and give your team dependable access to the tools they need.

Your technology

Make your existing technology work better

Different subscriptions, ageing devices and improvised workarounds can build up as an organisation grows. It becomes harder to see what is necessary, what is duplicated and where the next problem is likely to appear.

We review your current setup and help prioritise improvements around your work and resources. That may mean making better use of Microsoft 365, standardising device management or replacing equipment in a planned sequence rather than responding to each failure separately.

Sensitive information

Protect the people behind your information

Donor records, beneficiary information and staff details all deserve careful handling. The sensitivity of the data may vary, but access should always reflect the person’s role and the work they need to do.

We help review account security, permissions and document sharing, alongside device protection and backup arrangements. The aim is to make safe working practices manageable for the people using your systems every day.

Staff and volunteers

Manage access for staff and volunteers

Volunteers, temporary staff and external partners may need access for different periods and purposes. Shared passwords and accounts that remain active after someone leaves can make that difficult to control.

We help organise user access around those working relationships. Clear joiner and leaver arrangements make it easier to provide the right tools at the start and remove unnecessary access when a role ends.

Trustees and leadership

Give trustees and leadership a clearer IT picture

Technology decisions are easier when leadership can see what needs attention and why. We help translate technical findings into priorities, whether the concern is equipment replacement, cyber security or recovering important information after an incident.

Our planning approach gives you a basis for budgeting and helps explain the reasons behind proposed investment. Agreed technical information can also support internal governance reviews and relevant funder or partner enquiries.

Working anywhere

Keep teams connected across locations

Your team may work from an office, a community venue or home. They need appropriate access to shared documents and reliable ways to communicate without the organisation losing control of its information.

We help configure workplace tools around those needs and review the support requirements across your locations. As programmes and staffing change, your accounts, devices and licences can be reviewed with them.

Client feedback

What our clients say

★★★★★

“I’ve used INDIGO through my company for a few years now and I always get efficient service at the drop of a hat - would recommend to anybody!”

Arlene N · Resources Coordinator, Farm Africa

Making great IT personal and accessible

Meet Matt, Managing Director of INDIGO IT

Matt is passionate about technology and helping businesses to thrive with it. If your tech is in a tangle, he’d love to help you. Whether it’s tricky tech, cyber security, or transforming your business’s IT to achieve your goals, Matt can offer clear guidance, free from the technobabble.

Ready to make headway to exceptional IT? It all starts with an informal conversation!

Frequently asked questions

Questions about IT support for charities

If yours isn’t here, call us on 01491 693424.

We can review your existing subscriptions, users and requirements, and help you identify questions about eligibility for charity offers. Any discount or grant depends on the supplier’s current eligibility rules and available plans.

We can assess how personal devices are being used and discuss suitable access arrangements. The approach depends on the information involved, the controls available and your organisation’s policies; access should be agreed before sensitive data is shared.

We can help distinguish immediate priorities from work that can be planned over time. The resulting roadmap gives you a clearer view of the reasons for each improvement and the decisions needed to move it forward.

INDIGO IT, based in Camberley, provides managed IT support and cyber security to charities and not-for-profit organisations across Surrey, Hampshire and Berkshire. We help with Microsoft 365 licensing, volunteers’ devices and phased improvements that fit a charity’s budget, for one fixed monthly cost per user on a 90-day rolling contract, and we run free dark web scans for any UK charity. We hold Cyber Essentials Plus ourselves.