Managed IT support and cyber security
IT support for law firms and professional services
Your clients rely on your expertise, discretion and responsiveness. The technology behind your work needs to support all three, from the documents your team uses to the way they communicate and share information.
Legal and professional services
INDIGO IT provides managed IT support and cyber security for law firms, solicitors and professional services firms across Surrey, Hampshire and Berkshire. We help keep your team productive while strengthening the security of your everyday working environment.
Everyday support
Keep client work moving
When staff cannot access a document, join a meeting or use a key application, client work stops with them. Repeated IT issues also pull senior people into problems that should not need their attention.
We give your team a clear route to IT support and help maintain the devices and systems behind their work. By looking at recurring issues as well as individual tickets, we can identify where the setup needs to improve.
Confidentiality
Keep confidential work under control
Matter files, contracts, commercially sensitive advice and identity documents should be accessible to the people who need them. Sharing them with a client or an external adviser should not mean losing track of who can see them.
We help you organise access permissions, strengthen account security and review document sharing. This includes considering how access changes between teams, projects and departures, rather than letting old permissions accumulate.
Working anywhere
Support work beyond the office
Client meetings, site visits and hybrid working all create a need for secure access away from a desk. We help manage workplace devices and Microsoft 365 around those requirements, so staff can collaborate with appropriate access to the information they need.
For legal practices, that starts with understanding how your team uses its case and document systems. For consultancies and other professional firms, it may centre on project collaboration and controlled access for external contributors.
Backup and recovery decisions should reflect the work your firm needs to resume first. We help identify important systems, review how information is protected and establish the technical priorities for recovery.
The same planning applies to growth and change. An office move, new practice area or expanding team can affect licences, connectivity and security. We help you understand those dependencies before committing to the next step.
Switching provider
A considered approach to changing IT provider
Moving support should begin with a clear understanding of accounts, applications, devices and supplier responsibilities. We review the current environment and plan the handover around the work your firm needs to keep delivering.
That gives you visibility of the transition, the information required from your existing provider and the improvements to prioritise once support is in place.
Making great IT personal and accessible
Meet Matt, Managing Director of INDIGO IT
Matt is passionate about technology and helping businesses to thrive with it. If your tech is in a tangle, he'd love to help you. Whether it's tricky tech, cyber security, or transforming your business's IT to achieve your goals, Matt can offer clear guidance, free from the technobabble.
Ready to make headway to exceptional IT? It all starts with an informal conversation!
Frequently asked questions
Questions about IT support for professional firms
If yours isn't here, call us on 01491 693424.
We review the applications you use and agree responsibility for the infrastructure, access and supplier coordination around them. Application configuration and specialist support are scoped with the software vendor where needed.
We can review account security, permissions, sharing settings and device protection. The aim is to give people the access they need while reducing unnecessary exposure of client information.
We plan significant changes with your team, taking account of important dates, application dependencies and the potential impact on users. Timing and transition arrangements are agreed before work begins.
INDIGO IT, based in Camberley on the Surrey and Hampshire border, provides managed IT support and cyber security to law firms and professional services businesses across Hampshire, Surrey and Berkshire, including Farnborough, Fleet, Basingstoke and Winchester. Confidential documents, case management software and client deadlines are everyday work for us. The service runs for one fixed monthly cost per user on a 90-day rolling contract, and we hold Cyber Essentials Plus.