IT support in Farnborough
Expert business IT support in Farnborough
From everyday applications to specialist workstations, you need an IT provider that understands how your systems support the work you do. We provide IT support in Farnborough from our office, around four miles away, combining managed IT, cyber security and practical help for your team. Your call goes to an engineer who can help, with one fixed monthly cost per user behind the service.
20+20+ years supporting local businesses
Cyber Essentials Plus certified
1One fixed monthly cost per user
IT support and security under one team
Our services
Explore our IT services
IT support focuses on keeping your team working day to day. Managed IT support brings that work together with security, Microsoft 365, backups and longer-term planning, giving you a coordinated approach to your whole setup.
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Managed IT services
We look after the work behind dependable systems, from Microsoft 365 management and backups to setting up new starters and removing leavers' access. Bringing these responsibilities together gives you a clearer view of your IT and the changes it needs.
Explore managed IT services
02
Cyber security
Your security needs to work wherever your team logs in. We manage device protection, email security and account controls, including multi-factor authentication, so an extra identity check helps protect access to business information.
Explore cyber security
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Cyber Essentials
If a tender or customer asks for Cyber Essentials, we help you understand the requirement and prepare. We review your controls, address gaps and support the assessment process, drawing on our own experience as a Cyber Essentials Plus certified business.
Get help with Cyber Essentials
04
Cloud services
Microsoft 365, secure remote working, cloud backup and migrations, run as part of your IT rather than alongside it. We help you get more from the cloud services you already pay for and plan any move carefully.
Explore cloud servicesIT support for businesses in Farnborough
IT support for Farnborough businesses
Farnborough's aerospace and engineering community brings particular demands around design data, specialist systems and customer requirements. Businesses around Farnborough Business Park and Cody Technology Park may need office applications to work alongside technical equipment and specialist software.
Professional practices and offices near the A331 and M3 junction 4 also need reliable access and clear support. As your IT support company, we get to know the systems you use and connect our IT support services with the maintenance and recovery work that keeps them dependable.
Our Head Office · Camberley
Farnborough · four miles from our office
FarnboroughWhat's included
Managed IT services for Farnborough businesses
Nine things your plan covers
Our fully managed IT services in Farnborough bring support, security and system management together. We bring that work together for one fixed monthly cost per user, with separate projects explained in advance.
Practical technical assistance for your team, with clear explanations of the fault and the work to resolve it.
Visits from our office when the work at your Farnborough premises requires someone in person.
Support for the devices your work depends on, including configuration, maintenance and coordination with specialist software suppliers.
We track the condition of your systems and investigate warnings, so maintenance addresses developing problems as well as reported faults.
We support email and collaboration tools, configure security and advise on licences for Microsoft 365 and your managed cloud applications.
We manage protection for endpoints, inboxes and accounts, alongside backup checks and preparations for restoring your systems.
We identify the controls needing attention and help you prepare the evidence and systems for assessment and renewal.
Client feedback
What our clients say
★★★★★
“Indigo have really helped me understand what the problem is, what we need to do about it, and put a plan in place. I would recommend Indigo to anybody.”
Roger Wingrove · Managing Director, Newmont Engineering
★★★★★
“They have always been able to offer numerous options and solutions to requirements we have raised, Indigo are always flexible and strive to meet Watkins Payne's priorities. When called upon their advice & recommendations have always resulted in solution that has proven appropriate to our needs.”
Mark Bosher · CAD/IT Manager, Watkins Payne
On-site and remote support in Farnborough
On-site and remote IT support in Farnborough
Remote IT support
Remote IT support allows us to investigate many device and application issues with your permission. We keep you informed where work needs further testing or input from a specialist software supplier.
On-site IT support
For on-site IT support in Farnborough, our office is around four miles away via the A331 or A325. We visit for workstation faults, office connectivity and planned installations, keeping your team informed about the work.
Cyber security and Cyber Essentials
Cyber security and Cyber Essentials for Farnborough businesses
If a supply-chain contract requests Cyber Essentials or Plus, we review the required scope and deadline with you. We then help assess the controls, address gaps and prepare for the certification body's assessment. INDIGO IT holds Cyber Essentials Plus.
Protecting engineering information also involves everyday decisions about access, sharing and recovery. Our guidance on engineering intellectual property explains how controls can help protect drawings, designs and test data.
We help with the technical side of IT compliance, connecting customer requirements with checks on access, device settings and the evidence your business needs to provide.
Cyber Essentials
Cyber Essentials support, from preparation to assessment
Whether a contract requires Cyber Essentials certification or you want to strengthen your security, we help you understand the requirements, identify gaps and put the right controls in place. Our own business holds Cyber Essentials Plus, and we bring that practical experience to your preparation.
Get help with Cyber EssentialsIndustries we support
IT Support for Every Kind of Farnborough Business
From aerospace suppliers on the Business Park to practices in the town centre, Farnborough’s businesses vary enormously – and we’ve supported right across that range.
Accountancy and financial services
Protect client information and keep your team productive with dependable IT, secure document sharing and support built around demanding deadlines.
IT support for accountancy and finance
Legal and professional services
Give your team reliable access to the documents and systems they need, with security that protects confidential client work wherever it happens.
IT support for legal and professional services
Construction and property
Connect your office and site teams with secure access to project information, well-managed devices and IT that keeps pace with changing locations.
IT support for construction and property
Healthcare and care providers
Support the people delivering care with dependable workplace IT, controlled access to sensitive information and clear plans for disruption.
IT support for healthcare and care providers
Manufacturing and engineering
Keep business systems reliable, protect technical information and help teams work securely across offices, production sites and the supply chain.
IT support for manufacturing and engineering
Charities and not-for-profits
Make your technology budget work harder with secure systems, practical support and reliable access for the staff and volunteers delivering your mission.
IT support for charities and not-for-profitsNearby areas
Nearby areas we also cover
We cover Cove, North Camp, Farnborough Park and Hawley, with neighbouring Frimley, Fleet and Aldershot served from the same office.
Advice worth reading
Advice for Farnborough businesses
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Making great IT personal and accessible
Meet Matt, Managing Director of INDIGO IT
Matt is passionate about technology and helping businesses to thrive with it. If your tech is in a tangle, he'd love to help you. Whether it's tricky tech, cyber security, or transforming your business's IT to achieve your goals, Matt can offer clear guidance, free from the technobabble.
Ready to make headway to exceptional IT? It all starts with an informal conversation!
Frequently asked questions
IT support in Farnborough: common questions
What Farnborough businesses ask before they work with us. If yours isn't here, call us on 01491 693424.
Our office is in Camberley, around four miles from Farnborough. Remote and on-site support are coordinated from that location.
Yes. We support the underlying devices, configuration and maintenance, and coordinate with specialist software suppliers where application expertise or licence support is needed.
Yes. We check your controls, help close gaps and get your business ready for independent testing. Give us the customer's requirement and deadline, and we'll set out the preparation needed.
Access permissions, encryption, secure sharing and monitoring can help reduce the risk of data exposure. We review how information is used and recommend appropriate controls, while being clear that no system can eliminate every risk.
Our ongoing managed service includes everyday help, alongside Microsoft 365, security, backups and planning. You can see the differences between Pro and Edge on our managed IT services page.
Your users, devices and support needs determine the fixed monthly cost per user. You'll receive a clear proposal, with additional project work listed separately.