IT support in Newbury
Business IT support in Newbury and West Berkshire
Keep your systems in experienced hands, with clear advice on what they need next. Our IT support in Newbury combines daily assistance, managed IT and cyber security, with remote support and planned visits from Camberley. An engineer answers your support call, while one fixed monthly cost per user gives you a clear monthly budget.
20+20+ years supporting local businesses
Cyber Essentials Plus certified
1One fixed monthly cost per user
Serving West Berkshire from Camberley
Our services
Explore our IT services
IT support focuses on keeping your team working day to day. Managed IT support brings that work together with security, Microsoft 365, backups and longer-term planning, giving you a coordinated approach to your whole setup.
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Managed IT services
We look after the work behind dependable systems, from Microsoft 365 management and backups to setting up new starters and removing leavers' access. Bringing these responsibilities together gives you a clearer view of your IT and the changes it needs.
Explore managed IT services
02
Cyber security
Your security needs to work wherever your team logs in. We manage device protection, email security and account controls, including multi-factor authentication, so an extra identity check helps protect access to business information.
Explore cyber security
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Cyber Essentials
If a tender or customer asks for Cyber Essentials, we help you understand the requirement and prepare. We review your controls, address gaps and support the assessment process, drawing on our own experience as a Cyber Essentials Plus certified business.
Get help with Cyber Essentials
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Cloud services
Microsoft 365, secure remote working, cloud backup and migrations, run as part of your IT rather than alongside it. We help you get more from the cloud services you already pay for and plan any move carefully.
Explore cloud servicesIT support for businesses in Newbury
IT support for Newbury businesses
Businesses at Newbury Business Park, along the A339 and towards Thatcham on the A4 can depend on a mix of office systems, cloud applications and equipment on site. The wider West Berkshire area also includes practices, trade businesses and organisations with people working across several locations.
As your IT support company, we get to know how your team uses their technology. Our IT support services connect account access, devices, security and recovery planning with the way your business operates.
Our Head Office · Camberley
Newbury · along the M4 from our office
NewburyWhat's included
Managed IT services for Newbury businesses
Nine things your plan covers
Our IT services in Newbury bring support, security and system management together. One fixed monthly cost per user gives you a predictable basis for budgeting your ongoing support.
Direct assistance from someone who can investigate the issue and explain the next steps.
Our team manages support and Microsoft 365 alongside security and backups, helping you plan changes with confidence.
With permission to connect, we securely investigate the applications and devices causing difficulties for your team.
We monitor health and update status across the systems we manage, following up on warnings that need investigation.
We take care of device and inbox protection, manage account security and check the backups needed to restore your information.
We help identify missing controls, complete the preparation work and keep your business ready for the renewal process.
Your new colleagues receive prepared accounts and equipment, with leaver access removed in line with your instructions.
Client feedback
What our clients say
★★★★★
“I have had the good fortune of dealing with INDIGO IT for about 6 years now. I have always found them responsive, technically ahead and keen to ensure we get the best service.”
Peter Sudlow · Managing Director, Sapienter Wealth Management
★★★★★
“Tremendously clever, slick, knowledgeable service, lightning response a fabulous IT and Telecoms company, used exclusively for 20 years plus. Thoroughly recommended!”
James Ridett · CAD/IT Manager
On-site and remote support in Newbury
On-site and remote IT support in Newbury
Remote IT support
Remote IT support gives your team everyday help with accounts, applications and devices. Newbury is one of the further areas we serve, so we check the amount of hands-on work you need before recommending our service.
On-site IT support
We plan site visits for installations, network faults and hardware recovery with your team. You'll know what the work involves and how our on-site support fits your needs.
Cyber security and Cyber Essentials
Cyber security and Cyber Essentials for Newbury businesses
If a customer, tender or insurer requests Cyber Essentials, we help clarify the requirement, identify gaps and prepare for assessment. INDIGO IT holds Cyber Essentials Plus. Certification is issued by the assessment body and depends on meeting its requirements.
Our wider cyber security work keeps device, email and access controls maintained, with monitoring and tested recovery plans to help protect business continuity.
The Microsoft 365 licences Berkshire businesses pay for but never use
Cyber Essentials
Cyber Essentials support, from preparation to assessment
Whether a contract requires Cyber Essentials certification or you want to strengthen your security, we help you understand the requirements, identify gaps and put the right controls in place. Our own business holds Cyber Essentials Plus, and we bring that practical experience to your preparation.
Get help with Cyber EssentialsIndustries we support
IT Support for Every Kind of Berkshire Business
From Reading tech firms to Newbury manufacturers, every industry has its own systems and pressures. Two decades in, we speak most of their languages.
Accountancy and financial services
Protect client information and keep your team productive with dependable IT, secure document sharing and support built around demanding deadlines.
IT support for accountancy and finance
Legal and professional services
Give your team reliable access to the documents and systems they need, with security that protects confidential client work wherever it happens.
IT support for legal and professional services
Construction and property
Connect your office and site teams with secure access to project information, well-managed devices and IT that keeps pace with changing locations.
IT support for construction and property
Healthcare and care providers
Support the people delivering care with dependable workplace IT, controlled access to sensitive information and clear plans for disruption.
IT support for healthcare and care providers
Manufacturing and engineering
Keep business systems reliable, protect technical information and help teams work securely across offices, production sites and the supply chain.
IT support for manufacturing and engineering
Charities and not-for-profits
Make your technology budget work harder with secure systems, practical support and reliable access for the staff and volunteers delivering your mission.
IT support for charities and not-for-profitsNearby areas
Nearby areas we also cover
We also discuss support for Thatcham, Hungerford, Kingsclere and nearby villages, with coverage confirmed for your address. Reading and Basingstoke are served from the same Camberley office.
Advice worth reading
Advice for Newbury businesses
The latest articles tagged Newbury or Berkshire appear here automatically.
Making great IT personal and accessible
Meet Matt, Managing Director of INDIGO IT
Matt is passionate about technology and helping businesses to thrive with it. If your tech is in a tangle, he'd love to help you. Whether it's tricky tech, cyber security, or transforming your business's IT to achieve your goals, Matt can offer clear guidance, free from the technobabble.
Ready to make headway to exceptional IT? It all starts with an informal conversation!
Frequently asked questions
IT support in Newbury: common questions
What Newbury businesses ask before they work with us. If yours isn't here, call us on 01491 693424.
Look at the technical expertise you need and how much work requires someone on site. We'll explain how our remote assistance and planned visits fit your Newbury business, so you can make an informed comparison.
We investigate the fault and put the recovery plan into action. That can include restoring from backups and visiting your office, depending on the affected systems and the recovery options available.
Yes. We review your subscriptions against the services your team uses and the security capabilities you need, then explain any recommended changes.
We explain the contract length, renewal terms and notice period before you sign, so you can make an informed decision.
We help you review the questions, gather relevant technical evidence and identify work needed. If certification is requested, we can support preparation for assessment.
We calculate a fixed monthly cost per user from your systems and support needs, then explain the service clearly in your proposal.