Managed IT support and cyber security
IT support for accountants and financial services
When your work depends on accurate information and demanding deadlines, unreliable IT quickly becomes a client service problem. Your team needs access to the right systems, confidence in how information is shared and a clear route to help when something goes wrong.
Accountancy and financial services
INDIGO IT provides managed IT support and cyber security for accountancy practices and financial services businesses across Surrey, Hampshire and Berkshire. We help bring your everyday support, security and technology planning into one coordinated service.
Everyday support
Keep your team focused when deadlines matter
A slow workstation, failed login or inaccessible document can hold up an entire piece of work. During reporting periods and client deadlines, those interruptions are particularly costly.
We support the devices, accounts and workplace technology your team uses, with ongoing maintenance to address issues before they become repeated frustrations. Where a problem involves a specialist application, clear responsibilities between your IT provider and software supplier help move it towards resolution.
Client information
Protect the information clients trust you with
Tax records, financial statements and identity documents need careful handling. Staff also need practical ways to exchange information with clients and colleagues without creating unnecessary copies or leaving access open longer than intended.
We help strengthen account security, review access permissions and improve the way files are shared. Device protection and backup planning support the wider picture, so security is considered across the working environment.
Flexible working
Make flexible working dependable
Whether your team works from the office, home or a client’s premises, their access should be appropriate to their role. We help organise Microsoft 365, devices and user accounts around those working patterns, including the access changes needed when people join, move roles or leave.
Adding staff, opening another office or bringing practices together can expose weaknesses in an IT setup that previously worked well. We help you assess capacity, ageing equipment and security priorities before those changes put pressure on the business.
Our technical reviews and strategic planning give you a practical basis for investment, with priorities linked to the way your firm works and the risks it needs to manage.
Built around your business
Support that recognises different financial businesses
An accountancy practice may be most concerned about filing deadlines and collaboration across client teams. A financial advice or investment business may place more emphasis on controlled access, secure communications and demonstrating how its technology is managed.
We start with those differences. Where your business has specific governance or regulatory requirements, we work with the people responsible to define the technical support and evidence needed within the agreed service.
Client feedback
What our clients say
“I have had the good fortune of dealing with INDIGO IT for about 6 years now. I have always found them responsive, technically ahead and keen to ensure we get the best service.”
Peter Sudlow · Managing Director, Sapienter Wealth Management
Making great IT personal and accessible
Meet Matt, Managing Director of INDIGO IT
Matt is passionate about technology and helping businesses to thrive with it. If your tech is in a tangle, he'd love to help you. Whether it's tricky tech, cyber security, or transforming your business's IT to achieve your goals, Matt can offer clear guidance, free from the technobabble.
Ready to make headway to exceptional IT? It all starts with an informal conversation!
Frequently asked questions
Questions about IT support for accountancy and finance
If yours isn't here, call us on 01491 693424.
We can assess the devices, access and underlying IT that your applications depend on, and agree how issues will be handled with the relevant software suppliers. We review your application list at the outset so specialist responsibilities are clear.
We review the systems your team depends on, identify potential points of failure and agree backup and recovery priorities. Planned changes can then take account of your busiest reporting and filing periods.
We can help review your IT against the scheme’s technical requirements and address relevant gaps before assessment. Certification is carried out by an independent certification body.
INDIGO IT, based in Camberley, provides managed IT support and cyber security to accountancy practices and financial services businesses across Surrey, Hampshire and Berkshire. Our clients include Sapienter Wealth Management, whose feedback is on this page. The service covers helpdesk, Microsoft 365, device and email security, backups and Cyber Essentials preparation for one fixed monthly cost per user on a 90-day rolling contract, and we hold Cyber Essentials Plus ourselves.