IT support in Reading
Business IT support in Reading with clear responsibility
When your business relies on connected systems, support needs to consider the whole picture. We provide IT support in Reading, bringing managed IT, cyber security and practical planning together. Your team gets help with everyday issues while your wider technology receives ongoing attention. Calls go directly to an engineer, while one fixed monthly cost per user keeps your ongoing support budget clear.
20+20+ years supporting local businesses
Cyber Essentials Plus certified
1One fixed monthly cost per user
Serving Reading, remote and on site
Our services
Explore our IT services
IT support focuses on keeping your team working day to day. Managed IT support brings that work together with security, Microsoft 365, backups and longer-term planning, giving you a coordinated approach to your whole setup.
01
Managed IT services
We look after the work behind dependable systems, from Microsoft 365 management and backups to setting up new starters and removing leavers' access. Bringing these responsibilities together gives you a clearer view of your IT and the changes it needs.
Explore managed IT services
02
Cyber security
Your security needs to work wherever your team logs in. We manage device protection, email security and account controls, including multi-factor authentication, so an extra identity check helps protect access to business information.
Explore cyber security
03
Cyber Essentials
If a tender or customer asks for Cyber Essentials, we help you understand the requirement and prepare. We review your controls, address gaps and support the assessment process, drawing on our own experience as a Cyber Essentials Plus certified business.
Get help with Cyber Essentials
04
Cloud services
Microsoft 365, secure remote working, cloud backup and migrations, run as part of your IT rather than alongside it. We help you get more from the cloud services you already pay for and plan any move carefully.
Explore cloud servicesIT support for businesses in Reading
IT support for Reading businesses
From Thames Valley Park and Green Park to town-centre practices and offices at Theale, Reading's business locations accommodate very different working environments. Some depend mainly on cloud collaboration; others also rely on specialist applications or equipment on site.
If you're comparing an IT support company for your Reading business, start with those needs. Our IT support services connect the systems you use with the security and planning that protect your work as the business develops.
Our Head Office · Camberley
Reading · up the A33 from our office
ReadingWhat's included
Managed IT services for Reading businesses
Nine things your plan covers
Our IT services in Reading bring support, security and system management together. We provide this ongoing care for one fixed monthly cost per user, so you know what to budget.
We investigate requests from your team and explain the steps needed to get work moving again.
Your support, Microsoft 365, security and backups are managed together, with technical planning as your business develops.
Practical advice on technology decisions, with recommendations explained in terms of their business impact.
Your team get remote help with everyday issues and on-site support when physical equipment needs closer investigation.
We look after device security, email protection and access, while checking that backups support your recovery needs.
We check where your controls fall short, help put them right and support you through preparation and renewal.
Your approved requests guide account setup, equipment preparation and access removal as people join or leave.
Client feedback
What our clients say
★★★★★
“I have had the good fortune of dealing with INDIGO IT for about 6 years now. I have always found them responsive, technically ahead and keen to ensure we get the best service.”
Peter Sudlow · Managing Director, Sapienter Wealth Management
★★★★★
“Tremendously clever, slick, knowledgeable service, lightning response a fabulous IT and Telecoms company, used exclusively for 20 years plus. Thoroughly recommended!”
James Ridett · CAD/IT Manager
On-site and remote support in Reading
On-site and remote IT support in Reading
Remote IT support
Remote IT support is useful for investigating software, access and device issues. We connect with permission, explain the findings and coordinate further work where the cause involves another service or supplier.
On-site IT support
For on-site IT support in Reading, our office is around seventeen miles away, with access via the A329 and M4. We plan network investigations, installations and equipment work with your team, keeping disruption to your office in mind.
Cyber security and Cyber Essentials
Cyber security and Cyber Essentials for Reading businesses
Working with larger customers can bring detailed questions about data protection, access and recovery. Our Thames Valley supply-chain guide explains why it helps to understand your controls before a questionnaire or tender arrives.
We bring cyber security and Cyber Essentials preparation into the wider care of your IT. We check controls, help close gaps and get your systems ready for assessment, drawing on our own experience of holding Cyber Essentials Plus.
Thames Valley supply chains are raising the security bar
The Microsoft 365 licences Berkshire businesses pay for but never use
Cyber Essentials
Cyber Essentials support, from preparation to assessment
Whether a contract requires Cyber Essentials certification or you want to strengthen your security, we help you understand the requirements, identify gaps and put the right controls in place. Our own business holds Cyber Essentials Plus, and we bring that practical experience to your preparation.
Get help with Cyber EssentialsIndustries we support
IT Support for Every Kind of Berkshire Business
From Reading tech firms to Newbury manufacturers, every industry has its own systems and pressures. Two decades in, we speak most of their languages.
Accountancy and financial services
Protect client information and keep your team productive with dependable IT, secure document sharing and support built around demanding deadlines.
IT support for accountancy and finance
Legal and professional services
Give your team reliable access to the documents and systems they need, with security that protects confidential client work wherever it happens.
IT support for legal and professional services
Construction and property
Connect your office and site teams with secure access to project information, well-managed devices and IT that keeps pace with changing locations.
IT support for construction and property
Healthcare and care providers
Support the people delivering care with dependable workplace IT, controlled access to sensitive information and clear plans for disruption.
IT support for healthcare and care providers
Manufacturing and engineering
Keep business systems reliable, protect technical information and help teams work securely across offices, production sites and the supply chain.
IT support for manufacturing and engineering
Charities and not-for-profits
Make your technology budget work harder with secure systems, practical support and reliable access for the staff and volunteers delivering your mission.
IT support for charities and not-for-profitsNearby areas
Nearby areas we also cover
We also serve Theale, Woodley, Earley, Winnersh, Wokingham and Twyford, alongside Bracknell, Slough and Newbury.
Advice worth reading
Advice for Reading businesses
The latest articles tagged Reading or Berkshire appear here automatically.
Making great IT personal and accessible
Meet Matt, Managing Director of INDIGO IT
Matt is passionate about technology and helping businesses to thrive with it. If your tech is in a tangle, he'd love to help you. Whether it's tricky tech, cyber security, or transforming your business's IT to achieve your goals, Matt can offer clear guidance, free from the technobabble.
Ready to make headway to exceptional IT? It all starts with an informal conversation!
Frequently asked questions
IT support in Reading: common questions
What Reading businesses ask before they work with us. If yours isn't here, call us on 01491 693424.
Our office is in Camberley, around seventeen miles from Reading. We coordinate remote support and on-site visits from that location.
When comparing IT companies in Reading, ask how you'll reach technical expertise and who will explain important decisions. We bring support and security together, with a choice of planning and reporting through our Pro and Edge plans.
Yes. IT consulting and planning help you make informed technology decisions, with structured strategic reviews on Edge. We also offer standalone assessments when you want a focused review before taking the next step.
We help you prepare for certification and address identified gaps. The certification body assesses the application and issues the certificate. Share any customer deadline so we can plan the work.
Your location, the nature of the issue and availability affect visit timing. We'll explain your response commitments and how to request on-site help before you join.
The fixed monthly cost per user is based on your users, systems and support needs. You'll receive a written proposal explaining the monthly service and any separate projects.