IT support in Hampshire
IT support in Hampshire from just over the Surrey border
INDIGO IT provides IT support and cyber security for small businesses across Hampshire from our office in Camberley, just over the Surrey border. We cover Farnborough, Fleet, Aldershot and Basingstoke with remote help and on-site visits, and have supported local businesses for more than 20 years. Managed IT, backups and Cyber Essentials preparation are included for one fixed monthly cost per user.
20+20+ years supporting local businesses
Cyber Essentials Plus certified
1One fixed monthly cost per user
Serving Hampshire, remote and on site
What we do
Who provides IT support and cyber security for small businesses in Hampshire?
INDIGO IT is a managed IT support and cyber security company serving north-east Hampshire from our office, a short drive from Farnborough and Fleet and along the M3 from Basingstoke. One team handles your helpdesk, Microsoft 365, backups, security controls and Cyber Essentials, so a Hampshire business gets both support and security without two suppliers.
01
IT support and helpdesk
A workstation fault in Farnborough and an account problem in Aldershot need the same thing: someone who can investigate and explain what happens next. We support devices, applications and Microsoft 365, with remote help backed by visits from our team.
Explore IT support
02
Managed IT services
We manage the everyday responsibilities that keep IT dependable, including backups, account changes and Microsoft 365 configuration. Our managed service connects that maintenance with security and planning, so your setup gets attention between support requests.
Explore managed IT services
03
Cyber security
Sensitive designs, customer records and business email all need appropriate protection. We bring endpoint protection, email filtering and access controls together, including multi-factor authentication to add an identity check when people sign in.
Explore cyber security
04
Cyber Essentials
Customer requirements can bring security preparation straight onto your to-do list. Our Cyber Essentials support in Hampshire helps you check controls, address gaps and prepare for independent assessment, with advice on the difference between Cyber Essentials and Plus.
Get help with Cyber EssentialsSecurity evidence
Can your business prove it's secure?
If you supply an engineering business in Farnborough or handle customer information in Basingstoke, a security questionnaire can expose gaps you hadn't considered. Clients, insurers and tender teams may want evidence of how you manage access, protect devices and recover information, alongside your written policies.
We help identify the evidence you have and the improvements needed. Our report explains how those findings connect with commercial decisions.
UK Government survey, 2025
43%
of UK businesses reported a cyber breach or attack in the previous twelve months in the UK Government's Cyber Security Breaches Survey 2025.
3%
of UK businesses reported adhering to Cyber Essentials in the same 2025 survey.
Industries we support
IT Support for Every Kind of Hampshire Business
From Basingstoke logistics firms to Winchester professional practices, every sector runs on different systems. We’ve spent 20 years learning most of them.
Accountancy and financial services
Protect client information and keep your team productive with dependable IT, secure document sharing and support built around demanding deadlines.
IT support for accountancy and finance
Legal and professional services
Give your team reliable access to the documents and systems they need, with security that protects confidential client work wherever it happens.
IT support for legal and professional services
Construction and property
Connect your office and site teams with secure access to project information, well-managed devices and IT that keeps pace with changing locations.
IT support for construction and property
Healthcare and care providers
Support the people delivering care with dependable workplace IT, controlled access to sensitive information and clear plans for disruption.
IT support for healthcare and care providers
Manufacturing and engineering
Keep business systems reliable, protect technical information and help teams work securely across offices, production sites and the supply chain.
IT support for manufacturing and engineering
Charities and not-for-profits
Make your technology budget work harder with secure systems, practical support and reliable access for the staff and volunteers delivering your mission.
IT support for charities and not-for-profitsWhat's included
What does IT support cost for a small business in Hampshire?
Nine things your plan covers
INDIGO IT charges one fixed monthly cost per user, which reflects your systems and the level of support you choose. Additional projects are explained and costed separately, and you receive a written proposal before you decide.
Direct technical assistance, with remote help and on-site visits when required.
We monitor system health, investigate alerts and maintain devices and services to reduce avoidable disruption.
Managed protection for devices, email and access, with a clear choice of security capabilities across our plans.
Help understanding the requirements, preparing for assessment and maintaining controls. We hold Cyber Essentials Plus ourselves.
Configuration, licensing advice, security and support for the tools your team uses every day.
Backup checks, recovery testing and planning for the systems your business needs to restore.
We prepare devices and accounts for new starters and remove access for leavers, with your approval.
Support from our office for businesses across Hampshire.
Clear information on your systems, risks and future requirements, helping you make informed budget decisions.
Your service runs on one fixed monthly cost per user, with the scope explained against the technology your Hampshire business uses.
Getting started
How does switching to INDIGO IT work for a Hampshire business?
Step 1
We talk
Tell us what you'd like to work better. We'll ask about your locations, applications and business plans. Bring any customer security requirements into the conversation too.
Step 2
We review
We review your systems and support access. We identify the accounts, documentation and supplier contacts that must transfer. The handover plan makes outstanding issues visible.
Step 3
We take over
We work with your outgoing provider to coordinate the agreed transfer. Your team gets clear instructions for contacting us and logging requests. From there, we look after daily support alongside the maintenance, protection and improvements your systems need.
Where we work
Where we provide IT support in Hampshire
Based just over the Surrey border, we're close to Farnborough and Fleet. We combine remote support with visits, discussing on-site arrangements for your premises. Further afield, we support businesses in Andover, Fareham, Havant and Southampton, mostly remotely, with on-site visits when the work needs it.
Farnborough We support businesses around Farnborough Business Park and the airport's aerospace and engineering community.Fleet IT support in Fleet for town-centre offices and businesses around Ancells Business Park.Basingstoke We help businesses around Basing View and Chineham Business Park, reached from our office via the M3.Aldershot The A331 connects our team with businesses around Aldershot and the Blackwater Valley.Winchester For businesses around Winchester and the M3 corridor, we discuss remote and on-site requirements together.Petersfield We review support needs for businesses around Petersfield and the A3 corridor, including the hands-on work their premises require.
We also discuss coverage for Alton, Andover, Hook, Odiham, Hartley Wintney, Yateley and Eastleigh, with on-site arrangements checked for your location.
Our Head Office · Camberley
Client feedback
What our clients say
★★★★★
“Indigo have really helped me understand what the problem is, what we need to do about it, and put a plan in place. I would recommend Indigo to anybody.”
Roger Wingrove · Managing Director, Newmont Engineering
★★★★★
“I have had the good fortune of dealing with INDIGO IT for about 6 years now. I have always found them responsive, technically ahead and keen to ensure we get the best service.”
Peter Sudlow · Managing Director, Sapienter Wealth Management
Why choose INDIGO IT in Hampshire
Does INDIGO IT come on site in Farnborough, Fleet and Basingstoke?
Yes. Most day-to-day problems are fixed remotely, and when a network, server or piece of equipment needs someone in the room, an engineer travels from our office. We agree the on-site response commitments for your premises in writing before the service starts.
- Proactive device monitoring and optimisation. Alerts help us investigate developing faults and maintain system performance.
- Business-grade antivirus as standard. Every managed device receives protection as part of your service.
- Advanced email spam filtering as standard. We filter unwanted and suspicious messages before they become another distraction for your team.
- Daily Microsoft 365 and Google Workspace backups. Cloud information has a place in your recovery planning too.
Make everyday work easier
Cloud applications, specialist workstations and shared equipment need to work together. We consider those dependencies when planning improvements for office teams and colleagues away from a desk.
Plan your spending with confidence
One fixed monthly cost per user covers your ongoing plan. We explain the differences between Pro and Edge and identify separately priced projects, giving you a clear basis for comparing IT support companies in Hampshire.
Get advice you can use
We explain the reason for proposed work and help you weigh up maintenance, replacement and cloud options. Your existing equipment may still do the job.
Have a team that can visit
Networks, installations and hardware faults sometimes need hands-on work. Our team connects visits with the system knowledge behind your remote support.
Advice worth reading
Advice worth reading
The latest articles tagged Hampshire appear here automatically.
New starter IT checklist: what to sort before day one in Fleet
October 30, 2026
Invoice fraud in Basingstoke: how to stop a fake bank-details email
October 13, 2026
Making great IT personal and accessible
Meet Matt, Managing Director of INDIGO IT
Matt is passionate about technology and helping businesses to thrive with it. If your tech is in a tangle, he'd love to help you. Whether it's tricky tech, cyber security, or transforming your business's IT to achieve your goals, Matt can offer clear guidance, free from the technobabble.
Ready to make headway to exceptional IT? It all starts with an informal conversation!
Frequently asked questions
IT support in Hampshire: common questions
What Hampshire businesses ask before they work with us. If yours isn't here, call us on 01491 693424.
INDIGO IT, based in Camberley, provides managed IT support and cyber security to small businesses in Hampshire under one monthly plan: helpdesk, Microsoft 365, backups, device and email protection, multi-factor authentication and Cyber Essentials preparation. We hold Cyber Essentials Plus and have supported local businesses for more than 20 years.
Yes. Most problems are fixed remotely as soon as you call. When equipment or a network needs hands-on work, an engineer travels from our office to Farnborough, Fleet, Aldershot, Basingstoke and the surrounding area, with visit commitments agreed in writing before the service starts. In a disaster recovery situation an engineer can be on site in as little as an hour.
INDIGO IT builds security into every plan: device and email protection, multi-factor authentication, backups and monitoring, with Cyber Essentials preparation included. We hold Cyber Essentials Plus ourselves and explain what we are doing in words your team understands.
INDIGO IT prepares Hampshire businesses for Cyber Essentials and Cyber Essentials Plus: we review the five controls, fix the gaps and support the assessment. The certificate itself is issued by an authorised certification body.
Yes. INDIGO IT configures, secures and supports Microsoft 365 for Hampshire businesses, with licensing advice, backup and collaboration needs considered together.
INDIGO IT charges one fixed monthly cost per user, which reflects your systems and the level of support you choose. Additional projects are explained and costed separately, and you receive a written proposal before you decide.
INDIGO IT takes over from your current provider with a planned handover: we collect access and documentation, run alongside the outgoing provider where needed, take over on an agreed date and fix the priorities in the first 90 days.
Yes. INDIGO IT provides outsourced IT support and cyber security to small businesses across Hampshire from our office in Camberley, just over the Surrey border. Farnborough, Fleet, Aldershot and Basingstoke are a short drive away. For Andover, Fareham, Havant, Winchester and Southampton most of our support is remote, with on-site visits arranged when equipment or a network needs hands-on work. Wherever you are in the county you get one fixed monthly cost per user on a 90-day rolling contract, and an engineer answers when you call.