BERKSHIRE IT SUPPORT

IT Support and Cybersecurity for Berkshire SMEs

We're INDIGO IT - a Berkshire IT support and cybersecurity team serving SMEs across the Thames Valley. For over 20 years we've helped businesses from Reading to Windsor stay productive, protected, and ready for whatever clients and insurers ask next.

20+ years supporting Berkshire Businesses

Cyber Essentials Plus Certified

1 fixed monthly price per user – everything included

Camberley based – onsite across Berkshire when needed

WHAT WE DO

One Team Behind Your Whole Setup

Managed IT support, cybersecurity, Cyber Essentials and cloud, all handled by one team that knows your systems inside out. No passing the buck between suppliers when something needs fixing.

LOCAL CHALLENGES

When Did You Last Test Your Security?

Across the Thames Valley, clients and insurers increasingly want proof that systems are secure – not just reassurance. We help Berkshire SMEs close the gap, from Cyber Essentials readiness to everyday security, without disrupting the day job.

43% of UK businesses reported a cyber breach or attack in 2025
Only 5% of UK businesses hold Cyber Essentials

From the UK Government Cyber Security Breaches Survey

Why Chose INDIGO IT?

Berkshire businesses are spoilt for choice with IT providers – so we keep it simple. Fast responses, one fixed monthly price, honest advice in plain English, and ownership instead of finger-pointing. That’s how we’ve earned our reputation for IT support in Berkshire.

Proactive device monitoring and optimisation using our own AI system, INDIGO AI
24/7 technical support on our Enterprise package.
We offer business-grade antivirus solutions for your devices as standard.
We also include advanced email spam filtering as standard.
Daily data backups for Microsoft 365 and Google Workspace

TESTIONIALS

Trusted IT Support in Berkshire

I have been using INDIGO IT as our trusted IT partner for more than 20 years, both with my previous and current company. They are so good I had to take them with me – recommended!

Mark Bosher · CAD/IT Manager – Watkins Payne

I have had the good fortune of dealing with INDIGO IT for about 6 years now. I have always found them responsive, technically ahead and keen to ensure we get the best service.

Andrew Turner · Owner, AMT Marketing

Industries We Support

IT Support for Every Kind of Berkshire Business

From Reading tech firms to Newbury manufacturers, every industry has its own systems and pressures. Two decades in, we speak most of their languages.

Help desk support for everyday IT issues

Proactive monitoring and maintenance

Microsoft 365 management and security

Endpoint protection and antivirus

Advanced email security and spam filtering

Backup and disaster recovery guidance

Cloud support for Teams, SharePoint and remote working

User onboarding and leaver processes

Practical cybersecurity and compliance guidance

Onsite support across Berkshire where needed

Managed IT Support

Our managed IT support includes everything in one fixed monthly price per user – help desk, Microsoft 365, cybersecurity and backup. Berkshire businesses get one accountable team, one number to call, and IT costs they can actually plan around.

GETTING STARTED

Switching IT Provider Is Easier Than You Think

Switching IT provider sounds disruptive – it isn’t with us. We manage the whole handover, and most Berkshire businesses are fully moved across within 30 days without their teams noticing.

Step 1 - We Talk

A free, no-pressure chat about your setup, your frustrations and what you actually need. Bring your current contract if you like – we’ll tell you honestly if we can do better.

Step 2 - We review

We audit your systems, security and Microsoft 365 setup, then give you a plain-English report of what’s working, what isn’t, and what it’ll cost to fix.

Step 3 - We take over

We manage the entire handover with your outgoing provider – passwords, documentation, licences, the lot. Your team just carries on working.

Supporting Businesses Across Berkshire and Beyond

We’re based in Camberley on Berkshire’s doorstep, with clients across the county – instant remote support, and engineers on the road for onsite visits every week.

Reading IT Support
Bracknell IT Support
Wokingham IT Support
Windsor & Maidenhead IT Support
Sandhurst IT Support

Crowthorne IT Support
Ascot IT Support
Newbury IT Support
Slough IT Support
Thatcham IT Support

BLOGS AND ARTICLES

Advice Worth Reading

Explore our latest articles for Berkshire SMEs, covering practical ways to reduce IT issues, strengthen cybersecurity and get more from Microsoft 365.

Cyber Insurance Renewals Are Getting Tougher - What Insurers Now Ask

A few years ago, cyber insurance was a form and a premium. Today the renewal pack arrives with technical questions that read like an audit – and the answers genuinely matter. Weak answers mean higher premiums, excluded cover, or in growing numbers of cases, no offer at all.

The Microsoft 365 Licences Berkshire Businesses Pay For but Never Use

Ask most Berkshire businesses what they spend on Microsoft 365 and they can tell you. Ask what they actually use and the answer gets vaguer. In almost every licence review we run, the same pattern appears: the business is paying for more than it uses, and using less than it pays for.

Thames Valley Supply Chains Are Raising the Security Bar - Is Your Business Ready?

If your Berkshire business supplies larger organisations, you have probably noticed the questions getting harder. Security questionnaires that were once a formality now arrive with real teeth – and increasingly, contracts depend on the answers.

Meet Matt, Managing Director of INDIGO IT

Making Great IT Personal and Accessible

Matt is passionate about technology and helping businesses to thrive with it. If your tech is in a tangle, he’d love to help you. Whether it’s tricky tech, cyber security, or transforming your business’s IT to achieve your goals, Matt can offer clear guidance, free from the technobabble. Ready to make headway to exceptional IT? It all starts with an informal conversation!

Frequently Asked Questions

Here are some of the most common questions businesses ask us:

Does INDIGO IT provide onsite IT support in Berkshire?

Yes. Remote support fixes most issues within minutes, and our Camberley base sits right on the Berkshire border – so onsite visits to Bracknell, Reading, Wokingham and Sandhurst are easy to arrange.

How does INDIGO IT support SMEs in Berkshire?

Berkshire SMEs get responsive help desk support, Microsoft 365 management, cybersecurity improvements, backup and device management from one team – keeping people productive and technology ready to scale.

Can you help our Berkshire business improve cyber security?

Yes. We improve cybersecurity for Berkshire SMEs with Microsoft 365 hardening, MFA rollouts, backup reviews and staff awareness training – business-friendly changes that reduce risk and reassure clients and insurers.

Do you support Microsoft 365 for businesses in Berkshire?

Yes. We configure, secure and manage Microsoft 365 for Berkshire businesses – email, Teams, SharePoint, identity protection and backup – and can audit your current setup to improve security and value.

Can you help with Cyber Essentials in Berkshire?

Yes. INDIGO IT takes Berkshire SMEs through Cyber Essentials and Cyber Essentials Plus – identifying gaps, prioritising fixes and preparing evidence for certification, tenders and insurance questionnaires.

Which IT support company in Berkshire is good for SMEs?

INDIGO IT is built for SMEs: fixed per-user pricing with everything included, Cyber Essentials Plus certification, and 20+ years supporting businesses across Berkshire and the Thames Valley from our Camberley office.

What should a Berkshire SME check before changing IT provider?

Ask about guaranteed response times, what the monthly fee actually covers, security certifications, and who manages the handover. We run the entire switch for Berkshire businesses – most are done within 30 days.