IT support in Guildford
Expert business IT support in Guildford
INDIGO IT provides IT support and cyber security to businesses in Guildford from our office, twelve miles away. We are a Surrey IT company with more than 20 years' experience, certified to Cyber Essentials Plus, supporting firms from the High Street to Surrey Research Park. One fixed monthly cost per user, and an engineer answers when you call.
20+20+ years supporting local businesses
Cyber Essentials Plus certified
1One fixed monthly cost per user
Surrey-based, twelve miles away
Our services
Explore our IT services
IT support focuses on keeping your team working day to day. Managed IT support brings that work together with security, Microsoft 365, backups and longer-term planning, giving you a coordinated approach to your whole setup.
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Managed IT services
We look after the work behind dependable systems, from Microsoft 365 management and backups to setting up new starters and removing leavers' access. Bringing these responsibilities together gives you a clearer view of your IT and the changes it needs.
Explore managed IT services
02
Cyber security
Your security needs to work wherever your team logs in. We manage device protection, email security and account controls, including multi-factor authentication, so an extra identity check helps protect access to business information.
Explore cyber security
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Cyber Essentials
If a tender or customer asks for Cyber Essentials, we help you understand the requirement and prepare. We review your controls, address gaps and support the assessment process, drawing on our own experience as a Cyber Essentials Plus certified business.
Get help with Cyber Essentials
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Cloud services
Microsoft 365, secure remote working, cloud backup and migrations, run as part of your IT rather than alongside it. We help you get more from the cloud services you already pay for and plan any move carefully.
Explore cloud servicesIT support for businesses in Guildford
Which IT company in Guildford can provide both IT support and cyber security?
INDIGO IT provides both from one team. Guildford businesses get a helpdesk answered by an engineer, Microsoft 365 management, backups, device and email protection, multi-factor authentication and Cyber Essentials preparation under one monthly plan. We are twelve miles from Guildford and visit offices at Surrey Research Park, Guildford Business Park, Ladymead and the town centre.
Professional practices around the High Street and North Street work alongside technology and research businesses at Surrey Research Park and offices at Guildford Business Park and Ladymead. Their IT needs can range from confidential client work to collaboration on specialist projects.
As an IT support company serving Guildford, we get to know the systems behind those activities. Our IT support services connect access, devices and applications with security and recovery planning. We assess proposed IT solutions against what your business needs, so new technology has a clear purpose and works with the setup you already have.
Our Head Office · Camberley
Guildford · twelve miles from our office
GuildfordWhat's included
Managed IT services for Guildford businesses
Nine things your plan covers
Our IT services in Guildford bring support, security and system management together. You get one fixed monthly cost per user for ongoing support, with clarity on any additional projects.
Direct technical assistance, with remote help and on-site visits when required.
We monitor system health, investigate alerts and maintain devices and services to reduce avoidable disruption.
Managed protection for devices, email and access, with a clear choice of security capabilities across our plans.
Help understanding the requirements, preparing for assessment and maintaining controls. We hold Cyber Essentials Plus ourselves.
Configuration, licensing advice, security and support for the tools your team uses every day.
Backup checks, recovery testing and planning for the systems your business needs to restore.
We prepare devices and accounts for new starters and remove access for leavers, with your approval.
Support from our office for businesses across Guildford and Surrey.
Clear information on your systems, risks and future requirements, helping you make informed budget decisions.
Client feedback
What our clients say
★★★★★
“I have been using INDIGO as our trusted IT partner for more than 20 years, both with my previous and current company. They are so good I had to take them with me! Recommended”
Mark Bosher · CAD/IT Manager, Watkins Payne
★★★★★
“I have had the good fortune of dealing with INDIGO IT for about 6 years now. I have always found them responsive, technically ahead and keen to ensure we get the best service.”
Peter Sudlow · Managing Director, Sapienter Wealth Management
On-site and remote support in Guildford
How quickly can INDIGO IT get an engineer to Guildford?
Remote IT support
Remote help starts as soon as you call: an engineer connects with your permission and explains what they find. For work that needs someone on site, Guildford is twelve miles from our office via the A331 and A3, and we agree the response and visit commitments for your office in writing before the service starts.
On-site IT support
Remote IT support helps resolve account, application and device problems while keeping your team informed. We connect with permission and explain any changes or further investigation required.
On-site IT support brings our team to your office for equipment, network work and planned changes. We coordinate access and timing with businesses at locations such as Surrey Research Park and Guildford Business Park, so your team knows what to expect.
Cyber security and Cyber Essentials
Can INDIGO IT help a Guildford business get Cyber Essentials?
Yes. We check your devices, Microsoft 365 setup, firewalls and account access against the five Cyber Essentials controls, fix the gaps and prepare your answers for the certification body. For Cyber Essentials Plus we get the in-scope systems ready for the assessor's tests. We hold Cyber Essentials Plus ourselves; the certification decision is made by the assessment body.
Confidential client files, research information and shared project documents each need appropriate protection. Our IT security work starts with how data is used and who needs access, then considers devices, email, monitoring and recovery.
For Cyber Essentials, we review the controls and help address gaps before assessment. We hold Cyber Essentials Plus ourselves and support preparation for either level, with the certification decision made by the assessment body.
Cyber Essentials
Cyber Essentials support, from preparation to assessment
Whether a contract requires Cyber Essentials certification or you want to strengthen your security, we help you understand the requirements, identify gaps and put the right controls in place. Our own business holds Cyber Essentials Plus, and we bring that practical experience to your preparation.
Get help with Cyber EssentialsIndustries we support
IT Support for Every Kind of Guildford Business
From legal practices on the High Street to studios at the Research Park, Guildford’s business mix is broad – and we’ve supported most corners of it.
Accountancy and financial services
Protect client information and keep your team productive with dependable IT, secure document sharing and support built around demanding deadlines.
IT support for accountancy and finance
Legal and professional services
Give your team reliable access to the documents and systems they need, with security that protects confidential client work wherever it happens.
IT support for legal and professional services
Construction and property
Connect your office and site teams with secure access to project information, well-managed devices and IT that keeps pace with changing locations.
IT support for construction and property
Healthcare and care providers
Support the people delivering care with dependable workplace IT, controlled access to sensitive information and clear plans for disruption.
IT support for healthcare and care providers
Manufacturing and engineering
Keep business systems reliable, protect technical information and help teams work securely across offices, production sites and the supply chain.
IT support for manufacturing and engineering
Charities and not-for-profits
Make your technology budget work harder with secure systems, practical support and reliable access for the staff and volunteers delivering your mission.
IT support for charities and not-for-profitsNearby areas
Nearby areas we also cover
We also support Godalming, Cranleigh, Woking, Farnham and surrounding villages, with visits coordinated from our office.
Advice worth reading
Advice for Guildford businesses
The latest articles tagged Guildford or Surrey appear here automatically.
Making great IT personal and accessible
Meet Matt, Managing Director of INDIGO IT
Matt is passionate about technology and helping businesses to thrive with it. If your tech is in a tangle, he'd love to help you. Whether it's tricky tech, cyber security, or transforming your business's IT to achieve your goals, Matt can offer clear guidance, free from the technobabble.
Ready to make headway to exceptional IT? It all starts with an informal conversation!
Frequently asked questions
IT support in Guildford: common questions
What Guildford businesses ask before they work with us. If yours isn't here, call us on 01491 693424.
INDIGO IT supports small businesses in Guildford from its office in Camberley, Surrey, including teams without their own IT department. One monthly plan covers everyday help, security and system management, and an engineer answers when you call.
INDIGO IT builds security into every plan: device and email protection, multi-factor authentication, backups and monitoring, with Cyber Essentials preparation included. We hold Cyber Essentials Plus ourselves and have supported local businesses for more than 20 years.
Yes. INDIGO IT configures, secures and supports Microsoft 365 for Guildford businesses, with licensing advice, backup and collaboration needs considered together.
INDIGO IT prepares Guildford businesses for Cyber Essentials and Cyber Essentials Plus: we review the controls, fix the gaps and support the assessment. The certificate itself is issued by an authorised certification body.
Remote help starts when you call. For on-site work, Guildford is twelve miles from our office, and the response and visit commitments for your office are agreed in writing before you become a client. In a disaster recovery situation an engineer can be on site in as little as an hour.
INDIGO IT charges one fixed monthly cost per user, which reflects your systems and the level of support you choose. Additional projects are explained and costed separately, and you receive a written proposal before you decide.
INDIGO IT takes over from your current provider with a planned handover: we collect access and documentation, run alongside the outgoing provider where needed, take over on an agreed date and fix the priorities in the first 90 days.