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IT support in Camberley

IT support in Camberley from a team based here

INDIGO IT is an IT support and cyber security company based at Watchmoor Park in Camberley, Surrey. For more than 20 years we have provided IT support, cyber security and Cyber Essentials preparation to businesses in Camberley, Frimley, Farnborough and Fleet. 24/7 support and security come under one fixed monthly cost per user, and you speak directly to an engineer when you call.

The INDIGO IT team at the Camberley office
20+20+ years supporting local businesses
Cyber Essentials Plus certified
1One fixed monthly cost per user
IT support and security under one team

IT support for businesses in Camberley

Which IT support company is based in Camberley?

INDIGO IT. Our only office is Building 3, Riverside Way, Watchmoor Park, Camberley GU15 3YL, and the whole team works from here. That means remote support from engineers who know the town's business parks, and on-site visits without a long drive.

From professional practices around Park Street to offices and industrial premises at Watchmoor Park and Admiralty Way, Camberley businesses use technology in different ways. The A331, A30 and M3 connect a varied business community, where office systems often need to work alongside specialist applications, warehouse equipment or remote teams.

As an IT support company in Camberley, we start by understanding those dependencies. An accountancy practice may need close attention to confidential files and access permissions. A distribution business may depend on reliable connectivity between office and warehouse devices. Our IT support services connect everyday requests with the wider work needed to keep those environments reliable and secure. That includes understanding the systems that must be restored first if something goes wrong, and who needs to be involved in important changes.

Our Head Office · Camberley
Camberley · our home town
Map of England with Surrey highlighted, showing our Camberley office

What's included

Managed IT services for Camberley businesses

Nine things your plan covers

Our IT services in Camberley bring support, security and system management together. You have one fixed monthly cost per user and a clear view of what the team looks after.

  • Your team gets technical help from someone who investigates the fault and keeps them informed.

  • Visits from our Camberley office when the work at your Camberley premises requires someone in person.

  • We monitor system health, investigate alerts and keep updates in view, reducing avoidable interruptions to your working day.

  • We configure and secure Microsoft 365, advise on licensing and support email, Teams, SharePoint and your other managed cloud services.

  • We protect your devices, email and accounts, check backups and keep recovery plans connected to the systems you use.

  • We check your controls, address gaps and guide your preparation for Cyber Essentials assessment and renewal.

  • With your approval, we prepare accounts and equipment for new starters and remove access when colleagues leave.

Client feedback

What our clients say

★★★★★
“Great service when you really need it. Someone is always available on the phone and they really know their IT. Thanks for making a real difference to our business.”

Richard Gray · Joint Managing Director, Roast and Ground

★★★★★
“The Indigo Team have been supporting Roast & Ground for all things IT related for many years. They are knowledgeable, responsive and great to work with. Highly recommend.”

Catherine Gray · Trustpilot review

Read more client feedback

On-site and remote support in Camberley

How fast can an engineer reach an office in Camberley?

Remote IT support

Remote help starts as soon as you call. For faults that need someone there, Camberley premises are a short drive from our Watchmoor Park office, and the response and visit commitments for your office are agreed in writing before your service starts.

On-site IT support

Remote IT support lets us investigate account, application and device issues without waiting for a visit. With your permission, we connect securely, review the problem and explain the work required. Some requests can be resolved during the conversation; others need investigation or coordination with a software supplier. In either case, you should know what happens next.

On-site IT support in Camberley brings hands-on expertise to the work that needs it. That could mean checking a network on Frimley Road, installing equipment at Watchmoor Park or preparing replacement hardware for a recovery. Being based in town makes it practical to connect those visits with your ongoing support. We plan the work with your team, so they know what needs access and what to expect on the day.

Cyber security and Cyber Essentials

Does INDIGO IT provide cyber security as well as IT support in Camberley?

Yes, as one service. Every managed plan includes device protection, email filtering, multi-factor authentication, backups and monitoring, with Cyber Essentials preparation built in. We hold Cyber Essentials Plus ourselves. Camberley businesses that need to prove their security to a customer or insurer get the technical controls and the evidence from the same team that runs their helpdesk.

Security affects daily operations as well as client confidence. Access to files, device updates, email protection and backup arrangements all need ongoing attention. We assess your current position and explain which improvements matter most to your business.

For Cyber Essentials in Camberley, we explain the requirements, assess gaps and prepare your business for certification. INDIGO IT holds Cyber Essentials Plus itself. If a customer or insurer has requested certification, share the level and deadline so we can plan the preparation. The assessment body issues the certificate; we help get your systems ready and support you through the process. We keep the controls maintained as part of your ongoing service, rather than treating preparation as a one-off exercise.

Our IT compliance guidance connects the information security requirements your business faces with practical checks on access, device protection and recovery.

Cyber security

Cyber Essentials support

Cyber Essentials

Cyber Essentials support, from preparation to assessment

Whether a contract requires Cyber Essentials certification or you want to strengthen your security, we help you understand the requirements, identify gaps and put the right controls in place. Our own business holds Cyber Essentials Plus, and we bring that practical experience to your preparation.

Get help with Cyber Essentials

Industries we support

IT Support for Every Kind of Surrey Business

Every industry has its own systems, rules and risks. We’ve spent 20 years learning them – so whatever you do, we already speak your language.

See all the sectors we support

Nearby areas

Nearby areas we also cover

Our Camberley office also serves Frimley, Farnborough, Fleet, Sandhurst, Bagshot, Lightwater and Yateley, with wider coverage across Surrey, Hampshire and Berkshire. If your team works across several premises, we connect their support, account access and on-site needs, so the whole business has a clear route to help.

Advice worth reading

Advice for Camberley businesses

The latest articles tagged Camberley or Surrey appear here automatically.

Matt Elson, Managing Director of INDIGO IT

Making great IT personal and accessible

Meet Matt, Managing Director of INDIGO IT

Matt is passionate about technology and helping businesses to thrive with it. If your tech is in a tangle, he'd love to help you. Whether it's tricky tech, cyber security, or transforming your business's IT to achieve your goals, Matt can offer clear guidance, free from the technobabble.

Ready to make headway to exceptional IT? It all starts with an informal conversation!

Schedule your meeting Speak to us

Frequently asked questions

IT support in Camberley: common questions

What Camberley businesses ask before they work with us. If yours isn't here, call us on 01491 693424.

INDIGO IT, based in Camberley, provides managed IT support and cyber security to small businesses in Camberley under one monthly plan: helpdesk, Microsoft 365, backups, device and email protection, multi-factor authentication and Cyber Essentials preparation. We hold Cyber Essentials Plus and have supported local businesses for more than 20 years.

INDIGO IT's office is Building 3, Riverside Way, Watchmoor Park, Camberley GU15 3YL. The whole team works from here, so Camberley businesses get remote help the moment they call and an engineer on site when the work needs it. In a disaster recovery situation an engineer can be on site in as little as an hour.

INDIGO IT builds security into every plan: device and email protection, multi-factor authentication, backups and monitoring, with Cyber Essentials preparation included. We hold Cyber Essentials Plus ourselves and explain what we are doing in words your team understands.

INDIGO IT prepares Camberley businesses for Cyber Essentials and Cyber Essentials Plus: we review the five controls, fix the gaps and support the assessment. The certificate itself is issued by an authorised certification body.

Yes. INDIGO IT configures, secures and supports Microsoft 365 for Camberley businesses, with licensing advice, backup and collaboration needs considered together.

INDIGO IT charges one fixed monthly cost per user, which reflects your systems and the level of support you choose. Additional projects are explained and costed separately, and you receive a written proposal before you decide.

INDIGO IT takes over from your current provider with a planned handover: we collect access and documentation, run alongside the outgoing provider where needed, take over on an agreed date and fix the priorities in the first 90 days.

How switching works

INDIGO IT is the trading name of INDIGO I.T. LTD, founded in 2002 and registered in England and Wales, company number 04404474. Call 01491 693424 or email info@indigo-it.com.