Managed IT support and cyber security
IT support for manufacturing and engineering
Your business depends on information moving reliably between people, systems and locations. When office IT is unreliable or technical files are difficult to access, the impact can reach purchasing, project delivery and customer service.
Manufacturing and engineering
INDIGO IT provides managed IT support and cyber security for manufacturing and engineering businesses across Surrey, Hampshire and Berkshire. We help maintain the workplace technology behind your operations and plan improvements around the systems you depend on.
Business systems
Keep business systems working together
Quotes, orders, technical documents and delivery information often pass between several teams before work is complete. Slow devices, unreliable access and recurring connection problems can disrupt that flow.
We support workplace devices, user accounts and business IT infrastructure, looking at how they interact with your specialist applications. Clear responsibilities with software and equipment suppliers help ensure issues reach the people best placed to resolve them.
Technical information
Protect technical information and project files
Design files, drawings and customer specifications can be commercially sensitive as well as essential to delivery. They need to be available to the right people, with appropriate controls when shared beyond your organisation.
We help review access permissions, file-sharing arrangements and account security. Backup planning considers the information your teams need to recover, while device management helps strengthen the systems used to access it.
Supply chain
Support engineering and aerospace supply chains
Engineering firms and aerospace suppliers may receive detailed questions from customers about how their information is handled and protected. Those expectations need to be translated into practical actions for the IT environment.
We can help assess relevant technical controls, identify gaps and plan improvements, including preparation for Cyber Essentials where appropriate. Customer-specific requirements are reviewed with your team so responsibilities and evidence needs are understood.
Multiple sites
Connect offices with production and distribution teams
A business spanning offices, workshops, warehouses or dispatch locations needs a consistent approach to accounts, devices and shared information. Related logistics operations can bring the same challenges across mobile staff and different sites.
We review how your business IT supports those teams and agree the service around the locations involved. Machinery, industrial control systems and specialist operational technology require a clearly defined scope and coordination with the relevant equipment providers.
Planning ahead
Plan improvements around operational needs
Replacing a workstation or changing a network can affect more than the person using it. We consider system dependencies and agree change windows with your team before significant work begins.
Technical reviews help identify older equipment, access risks and recovery priorities. This gives you a clearer basis for deciding what to improve first and how to phase investment around business requirements.
Client feedback
What our clients say
“Indigo have really helped me understand what the problem is, what we need to do about it, and put a plan in place. I would recommend Indigo to anybody.”
Roger Wingrove · Managing Director, Newmont Engineering
Making great IT personal and accessible
Meet Matt, Managing Director of INDIGO IT
Matt is passionate about technology and helping businesses to thrive with it. If your tech is in a tangle, he'd love to help you. Whether it's tricky tech, cyber security, or transforming your business's IT to achieve your goals, Matt can offer clear guidance, free from the technobabble.
Ready to make headway to exceptional IT? It all starts with an informal conversation!
Frequently asked questions
Questions about manufacturing and engineering IT
If yours isn't here, call us on 01491 693424.
We assess the workplace IT, accounts and infrastructure your applications rely on. Specialist application support and configuration are agreed with the relevant vendors; we review those boundaries before taking on the service.
These are not assumed to be included in workplace IT support. We identify connections and dependencies during assessment, with any work affecting machinery or operational technology scoped explicitly with the responsible specialists.
We can review the technical requirements relating to the IT we manage and help plan improvements. Where Cyber Essentials is relevant, we can support preparation, with certification provided by an independent certification body.
INDIGO IT, based in Camberley on the Surrey and Hampshire border, provides managed IT support and cyber security to manufacturing and engineering businesses across Hampshire, Surrey and Berkshire, including the aerospace and engineering community around Farnborough. We support CAD and production applications, help meet customer security requirements such as Cyber Essentials, and run the service for one fixed monthly cost per user on a 90-day rolling contract.